Affin Hwang Asset Management is the largest independent investment management company in Malaysia. As we embark on an exciting journey to expand our regional footprints, we need highly dedicated professionals to join us.  We have a performance-driven culture, nurtured under our core values of integrity, teamwork and excellence.  It is our firm belief, that nothing is too small or too difficult if we set our minds to it.

If you have what it takes to be part of our winning team, we would like  to hear from you!

Positions Available :

Retail Business - Client Relationship Executive/Manager

(To be based in Kuala Lumpur, Penang, Johor Bahru, Kuching & Kota Kinabalu)

Responsibilities:

  • To manage clients investment portfolio professionally;
  • To market comprehensive investment solutions in the market;
  • To run productively via incentive driven campaign;
  • To support all marketing activities, promote sales and distribution of investment products and services;
  • To exceed customer expectations through high quality after-sales service.

Requirements:

  • Possess a recognised Diploma or Bachelor’s Degree in Business, Economics, Finance or its equivalent.
  • A team player, proactive, and a self-starter.
  • Good communication and presentation skills.

Senior Customer Care Consultant

(To be based in Kuala Lumpur)

Responsibilities:

  • To provide administrative sales support as to assist Sales Channels to meet key business objective;
  • Responsible for the development and implementation of new processes and procedures within the department;
  • To participate in any new project that related to the department;
  • Managing sales submission and ensuring all proper documents for account opening;
  • Interact with customers to provide and information in response to enquiries, concerns and request about products, reports or services;
  • Preparing and compiling the client report or sales report on regular basis;
  • Support sales managers in terms of preparations of proposal letters/agreements, client report, trade order, client account balance, client enquiries & client servicing;
  • Participate in all sales support related functions and
  • Develop & maintain customer relationships.

Requirements:

  • Possess at least a Diploma/Degree in Banking & Finance/general education degree or equivalent with five (5) years working experience;
  • Experience in or related to the financial / asset management industry will be an added advantage;
  • Proficient in MS Office, to include Outlook, Word, PowerPoint & Excel required;
  • Ability to work under pressure and multi-task;
  • Independent, mature, with initiative and pro-active;
  • Excellent written and spoken English and Bahasa Malaysia. Ability to speak and write local dialects will be an added advantage and
  • Pleasant personality, independent, resourceful, organized, able to manage time well and meet tight deadlines when required.

Customer Care Consultant

(To be based in Kuala Lumpur)

Responsibilities:

  • Attend to all enquiries and request from clients; Resolve clients’ complaints promptly, follow through to ensure that they are resolved;
  • Assist in company communique or broadcast notification via email / direct mailer;
  • Work with Client Experience Unit to ensure superior customer service is being delivered and
  • Handle projects as assigned.

Requirements:

  • Possess a Degree in Banking & Finance/general education degree or equivalent with five (3) years working experience.
  • Experience in or related to the customer service industry will be an added advantage.
  • Warn, approachable, enthusiastic, helpful and professional.
  • Able to work independently, reliable and always take initiative.
  • Good command of written and spoken English, Bahasa Malaysia and local dialects will be an added advantage and
  • Proficient in relevant computer systems and Internet applications.

Executive, Group Corporate Communications

Responsibilities:

  • Provide guidance to Business and Support units on the correct use of the Brand; and provide inputs to internal stakeholders on enhancing the client / customer experience of the Brand;
  • Assist and support The Group’s media relations initiatives i.e. news, features, interviews, press releases, speeches etc;
  • Assist and support the development of communication and engagement initiatives for the overall internal corporate activities;
  • Assist and support the Corporate Social Responsibility (“CSR”) strategies and sponsorship plans in alignment with (and maximising the visibility of) The Group brand;
  • Assist and support The Group’s special projects initiatives, as and when required;
  • Assist and support in managing the related agencies and vendors, as well as maintaining the working relationships and monitoring the results and;
  • General assistance and administrative support for the team and Department.

Requirements:

  • Bachelor degree and/or professional qualification in a relevant discipline (preferably in Mass Communications, Marketing, or equivalent);
  • Minimum 1 – 3 years of experience in relevant field;
  • Possess a pleasant personality and able to work collaboratively across business areas, while developing strong working relationships to ensure that common goals are met;
  • Demonstrates good work ethics, and ability to meet progressive performance targets;
  • Excellent interpersonal and communication skills (both written and verbal), with the ability to interact and influence different levels of stakeholders;
  • Good project planning and management skills; applies conceptual and analytical thinking to problem solving and
  • Design and copy writing skills will be an additional advantage.

Submission

Submit your detailed resume, complete with current and expected salary, contact details and the most recent non-returnable passport-sized photograph to the following address:

Human Resource Department
Affin Hwang Asset Management Berhad
Ground Floor,
Menara Boustead,
69 Jalan Raja Chulan,
50200 Kuala Lumpur.

Please indicate the position applied for on the top left-hand corner of the envelope.

or, E-mail: careers@affinhwangam.com

or, Contact our branch offices to enquire within

All applications will be treated with strict confidence. Only short-listed candidates will be notified.